


Strict Removal Policy without penalties
Welcome Employees Trying to Contact You
Covid related measures
Driver Complaints Handling Policy
Complimentary Waiting Time Policy
Extra Waiting Time Policy
Baggage Allowance Policy
Traveler Cancellation Request Policy
Traveler Change Request Policy
Driver Transfer Removal Policy
Transfer Reassignment Guidelines
Traveler No-Show (TNS) Policy
Driver No-Show (DNS) Policy
Driver Zero Tolerance Policies
WhatsApp Group Guidelines
About You
About your Vehicle
About the Ride
Driver Flags & Offboarding Policy (for Individual drivers)
Driver Flags & Offboarding Policy (for Dispatch companies and drivers)
How to Share a Transfer with another Driver or Company via the Dispatcher App