Welcome Pickups

How to register via our website in order to become a driver

The registration flow for new drivers

How to block dispatcher company availability for new personal transfer requests

Setting up a blocked hours period in your Availability Schedule (Dispatcher companies)

How to build your weekly shift and set up your availability

Creating your Availability Schedule & Weekly Shifts (Individual drivers)

How to Snooze your notifications so you don't lose any transfer requests received outside of your working schedule

Snoozing the Notifications from your Welcomer App

The requirements and how to change your car details in your profile

Updating your Vehicle's Details in the Welcomer app

How to change your phone number, language skills, and email address

Updating your Personal Details

Changing your Driver Picture

Changing the password to access your Welcome's member page and Driver's App

Changing your Password

What to do in case a personal transfer request comes in with no sound or push notification

Troubleshooting Steps in Case of Notification Issues on my Android Phone Device

How to accept our terms and conditions & download the contract

Accepting the Terms & Conditions and Downloading your Contract

The Welcomer Video

John Poulis

Account, Car Details, Schedule or Availability

welcomepickups.com

Find answers and get help from Intercom Support and Community Experts

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