Directions for Reassignments
A driver is allowed to reassign a transfer only if and when it is absolutely urgent and necessary, i.e.:
When the (potentially reassigned) transfer conflicts with another Welcome transfer
When unforeseen events happen, i.e. when the transfer goes outside of the driver’s schedule (e.g. due to a delay or unexpected heavy traffic), a potential car issue, a potential accident e.t.c.
All reassignments, prior to execution, shall be first posted in the official WhatsApp group
The Welcome group should be used for reassigning Welcome transfers only and not personal transfers
The exchange of transfers is prohibited. The purpose of the “Remove & Suggest” feature is to “save” transfers, particularly when last-minute changes occur.
Welcome Team will occasionally investigate reassignments. Failure to comply with the aforementioned guidelines may affect your cooperation with Welcome.
The Remove & Suggest process is described in detail here.