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Handbook and Policies
Managing Your Personal Data: A Guide to Download and Deletion Requests
Managing Your Personal Data: A Guide to Download and Deletion Requests
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Written by Product team
Updated over a week ago

At Welcome Pickups, we are committed to ensuring the privacy and security of the personal data of our driver partners. As part of our transparency and user-centric approach, we provide you with the ability to request the download or deletion of your personal information stored on our platform. This guide will walk you through the simple steps to initiate these requests.

Requesting Personal Data Download:

Step 1: Access Your Account Settings

  • Log in to our Driver App with your account credentials.

  • Navigate to the "Account" tab.

  • Tap on the "Legal information" button.

Step 2: Locate the "Data Download" and "Data Deletion" Options

In the next screen, tap on the “Privacy and Data Policy” button.

In the final step, you will see 2 options that will allow you to either download your personal data or request for your personal data to be deleted.

At Welcome Pickups, we prioritize the privacy and control of your personal information.

These features are designed to empower you with the ability to manage your data easily. If you have any questions or encounter issues during this process, please reach out to our Driver Support team via the in-app chat.

Remember, your privacy is our priority, and we are here to assist you every step of the way.

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