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Termination of Collaboration - Loss of access in the Welcome Pickups Platform
Termination of Collaboration - Loss of access in the Welcome Pickups Platform

All cases which can result in suspension/offboarding of a driver

Written by Renata Pylarinou
Updated over a week ago

If you violate any Terms & Conditions, or any applicable terms or policies, including any of our guidelines or any additional policies and standards that are communicated by Welcome Pickups to you from time to time, you may lose access to all or parts of the Welcome Pickups Platform.

Welcome Pickups receives feedback through a variety of channels, such as reviews and reports submitted to our Support team, that may indicate that a violation of our policies and/or guidelines has occurred. If we are made aware of the above and/or potentially problematic behavior, we may contact you so we can look into it. We may, at our sole discretion, put a hold on your account or turn your account inactive until our review is complete.

This can include reported violations of our policies and certain actions you may take outside of the Welcome Pickups Platform, including but not limited to information from other platforms, if we determine that those actions threaten the safety of the Welcome Pickups community, our employees, and contractors, or cause harm to Welcome Pickups' brand, reputation, or business. If the issues raised are serious or a repeat report is submitted concerning the above, or you refuse to cooperate, you may lose access to the Welcome Pickups Platform.

Any behavior involving discrimination, violence, sexual misconduct, harassment, fraud, or deceptive, illegal, or unsafe activity, while using the Welcome Pickups Platform can result in the immediate loss of access to the Welcome Pickups Platform.

If you believe an error caused you to lose access to your account, you may contact the Welcome Pickups Support team.

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