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I Have an Emergency and I Cannot Accommodate my Next Transfer
I Have an Emergency and I Cannot Accommodate my Next Transfer

What to do when you are not able to operate your next transfer

Alex Kostyuk avatar
Written by Alex Kostyuk
Updated over a week ago

In case any last-minute issue occurs, post the transfer in the WhatsApp group and send it to an available driver using the Remove & Assign feature in the Driver’s App.

This process is described in detail here.

Removing transfers from your schedule should be avoided in order to avoid operational issues. Removing transfers without having found another driver to operate will affect your metrics negatively and result in flagging and potential monetary penalisation.

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