Please be advised that as Welcome Pickups is merely the facilitator that connects you with the traveler and not the operator of the service, Welcome Pickups cannot issue an invoice or official receipt with VAT information to the travelers.

The receipt or invoice must be provided by the drivers/dispatchers that provided the service to the traveler for the total amount the traveler paid, and Welcome sends a monthly invoice for the amount withheld (commission + transaction fees when applied) to the drivers/dispatchers, which can be used by the drivers/dispatcher to be declared as their expenses in order for the drivers/dispatchers not be taxed for Welcome’s commission.

Welcome sends the payments to the drivers/dispatchers weekly (according to the payment policy) and the invoice (including Welcome’s commission and transaction fees) monthly.

Example:

Traveler paid a total of 100 euros to Welcome for a transfer.

If Welcome’s commission is 20%, then the driver/dispatcher receives from Welcome:

80 - 2.7% transaction fees (where applied) = 77.84 euro as payment, and Welcome sends to the driver/dispatcher an invoice for the amount of 22.16 euro.

The driver/dispatcher provides a receipt/invoice to the traveler for the total amount of 100 euro, then declares 22.16 euro (according to the invoice) as expenses, as he/she didn’t receive from Welcome 100 euro, but 77.84 euro.

That way, even though the driver/dispatcher provided a receipt/invoice for the amount of 100 euro, they will be only taxed for the amount of 77.84 euro that they received from Welcome as payment.