We ordinarily process a payment refund within the same day of a transfer cancellation or edit of a transfer that warrants a partial refund. Once the refund has been processed, you will receive an automatic email confirmation from our team.

It will take 3 to 5 working days for the refunded amount to be credited back to your bank account or be reversed on your credit card charges, depending on your banking institution.

In order to check whether a refund has been completed, you will need to reach out directly to your financial institution (Bank, Paypal, GooglePay) and access your billing account.

Once a refund is processed you will see the amount credited back from "Welcomepickups.com INTERNET" . Kindly note that there may variances on the visual representation based on your financial institution