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How to Accept or Remove a Sightseeing Ride

Learn about Sightseeing Ride requests, how to accept them, and what to do if you need to remove one from your schedule.

Accepting a Sightseeing Ride

When you receive a Sightseeing Ride request you have the options to Accept or Reject it. If you want to accept a Tour and at the same time you have scheduled transfers, when accepting the tour the transfers are automatically removed from tour schedule without any penalisation whatsoever. 

After accepting a tour requests it will automatically appear on your schedule. If you want more information about the tour you are asked to do you can always click on the Open Itinerary link and check the page of the specific tour.

In your personal request you can also check the Driver cut for the tour you are asked to do along with the traveler's comments if any.


Removing a Sightseeing Ride


If for any reason you can't do a Sightseeing Ride that you have already accepted please, try to find another available for tours driver and call immediately Customer Support to notify about the change.


You can't give the Welcome Experience to another driver from your app as transfers, that's why you need to call Customer Support for the change to happen. 


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