A. Choose the traveler and Sightseeing Ride (Tour)

Step 1. In the schedule tab of the Welcomer app, tap on the green button with a " + " sign

Step 2. Select the traveler for who you would like to book a Sightseeing Ride (Tour) by tapping the arrow next to the customer info (if you can't find the customer in the list, tap on "Book for a new customer")

Step 3. Tap on the arrow next to "Add a Tour Booking"

Step 4. Tap on the arrow next to the specific Sightseeing Ride (Tour) you would like to book for the customer

B. Enter the Sightseeing Ride (Tour) details

Step 5. Select the date & pickup time

Step 6. Select the Number of Travellers

Step 7. Insert the correct Pickup point (Usually the hotel or apartment they stay in)

Step 8. Tap on “Submit Details & Confirm”

Step 9. Select the Driver Assignment

You can assign the Tour to yourself (Assign to ME)
You can send the Tour for hailing so it will be assigned to another driver (Submit for automated hailing to other driver)

C. Payment details

Step 10. Select the customer payment preferences:

Pay now

Pay later (send a payment link)

Step 11. Tap “Submit Transfer Request”

D. Customer wants to pay now

In case the customer chose to pay immediately, please follow these additional steps:

Step 13. The traveler should put their signature in the requested area

Step 14. Insert the Credit Card Details of the customer (card number, expiry date, and CCV number)

Step 15. Tap Pay

E. Customer wants to pay later

In case the customer wishes to pay later (for example if they first want to confirm the details of the tour), you can select the option "Traveler is NOT with me (will pay LATER)":

Upon submitting this request, the customer will receive the following email:

As soon as they have performed the payment, the Sightseeing Ride (Tour) will be sent to your schedule (if you selected "Assign to ME").