All Collections
I already have a transfer
How to contact Welcome Pickups support via the phone
How to contact Welcome Pickups support via the phone

A list of our direct phone lines for extreme or urgent cases

Alex Kostyuk avatar
Written by Alex Kostyuk
Updated over a week ago

Before contacting our Support Team please make sure that you have searched for an answer in our Help Center. We have outlined almost all potential issues that can happen to a traveler and we keep on updating the list with new articles when new types of cases arise.

If your booking is in the next days and a driver has been assigned to you, you can also reach out to him to get a direct response via the Driver/Traveler chat.

In case of an emergency or if you cannot find any answer in our help center, you may contact Welcome Pickups via the below phone lines:

For driver issues, we consider only transfers that are to be operated in the next 12 hours as urgent. Kindly note that misuse of this rule will result in a yellow flag.

Worldwide (Toll Free)

+1 877-255-8178

US/Latin America & Caribbean

+1 877-255-8178 (Toll Free)


+44 20 3318 9077


+357 23 030029


+33 9 75 18 63 35


+30 21 1176 8284


+39 02 9475 0101


+34 932 20 02 39


+351 21 020 3078

Please keep in mind that our support team can be reached 24/7.

Did this answer your question?