To request a change or a cancelation, please contact Welcome Pickups Support via our chat.

You will need to click on the chat bubble at the bottom right and a pop up window will appear.


When reaching out please provide the following information:

  • Sightseeing ride Booking number (Ex. 123456), this is visible in your booking confirmation or via your traveler app

  • If you would like to edit your sightseeing ride date/time, please provide us with the new desired date/time


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