Changing your Driver Picture

How to change your profile picture

Alex Kostyuk avatar
Written by Alex Kostyuk
Updated over a week ago

How can I change the profile picture via the Welcomer app?

In order to help the travelers recognize you, we would recommend that you have a recent and up-to-date photo as your profile picture in the Welcomer app.

You can change your profile picture yourself in the following way:

Step 1. In the Welcomer App, go to "Account" and select the little arrow next to your name:

Step 2: Tap on the section called "Upload your documents and photos":

Step 3: Tap on the link underneath the existing picture:

Step 4: Tap on the 3 stripes menu in the top left corner:

Step 5: Select the source on your phone from where you would like to update the photo, upload it and tap on "Done":

Step 6: In the overall menu, the section you have changed will show with an hourglass next to it meaning that our Driver Support team will be checking the changes you have made:

Once the changes have been approved, this hourglass will disappear and it will show as "Completed".

Here are a few tips for taking a good Welcome Driver Selfie:


  • Pick an area of your home or office that has good natural lighting and neutrally painted wall-preferably a white one.

  • Try to have the sun or other light source come from in front of your face not from behind

  • Choose to be sitting or standing, make sure to straighten your back and look eye level into the camera

  • Be comfortable and smile


  • No bathroom selfies

  • No mirror selfies

  • No selfies from the bottom up

  • No car selfies

  • No flash – this will give a harsh look to your photo

  • Do not wear hats or sunglasses when taking your selfie

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