I would like to book a transfer
Everything that you may need to book a transfer with us
11 articles
- How can I book a transfer with Welcome?Select destination, enter pickup/drop-off details, time and passenger count, provide contact info and complete payment.
- How can I book a return transfer with Welcome?Reserve it during your initial pickup booking via the app/web, ask your driver to submit the request, use the Book transfer button on your Trip page after booking, or make…
- How can I get a quote for a Welcome transfer?Curious about the transfer prices of your potential destination? Have a look!
- What types of luggage should I account for in my booking? What if I'm carrying something bulky?Include both checked and carry-on luggage in your count. If you're travelling with bulky items, count each one as 1 checked piece of luggage and mention the bulky item details…
- How can I use a Welcome Pickups coupon (Flex or other)?Apply coupon at payment on site under "I have a coupon" or app via "Apply a Coupon" in summary. Discount auto-applies; extra fees if fare exceeds value; card needed.
- Do you provide baby booster seats?Request a baby seat while completing your booking in the designated section and specifying the seat type you need. An additional charge will be automatically added..
- Do you transfer pets?We usually don't transfer pets, but we can exceptionally try to accommodate such a request. Contact us at least 4 days before your pickup to request a pet-friendly transfer. Provide…
- Do your drivers speak English?Our local drivers will pleasantly surprise you with their English
- I want to book a Pickup from a port; What pieces of information should I input?To book from a port, enter your ship's name and origin in the "Ferry number" field. Drivers use this to monitor your ferry for delays.
- We are a group of passengers arriving on different flights; What time should we choose for our pickup?When booking for multiple flights, enter the details of the last arriving flight. Select a pickup time that allows the entire group to gather before meeting the driver.
- How can I use my Wallet Credit?Log into your account and book a ride as normal. The credit applies automatically at payment.